New and never used. 12th Gen Intel® Core™ i7 processor built on the Intel® Evo™ platform, the Lenovo ThinkBook 13s Gen 4 laptop delivers fast, responsive computing power. What’s more, this device is further enhanced by AI-based technology and Intel® Iris® Xe graphics—so you can handle any workload or data-heavy task without straining the system. Purchased new from Lenovo on January 31st. It was a gift to my daughter but she wanted a laptop with larger storage. Lenovo wouldn't allow me to return it since it was over 30 days from when she received it. She never used it.