We are a registered, local business here in Victoria. Our items come from over 10,000 families here in our community. We are Canada's largest family consignment, website store. Since 1996. Our website offers local pick up Canada Wide. Orders are processed daily. If it is a must have item, please purchase directly from our website. Customers who wish to purchase directly from the office, can book in on our public sale days. Please check our website for more info.